USPS Tracking

Enter the Consignment No.

Ex: 12345

SERVICESAMPLE NUMBER

USPS Tracking®9400 1000 0000 0000 0000 00

Priority Mail®9205 5000 0000 0000 0000 00

Certified Mail®9407 3000 0000 0000 0000 00

Collect On Delivery Hold For Pickup9303 3000 0000 0000 0000 00

Global Express Guaranteed®82 000 000 00

SERVICESAMPLE NUMBER

Priority Mail Express International®EC 000 000 000 US

Priority Mail Express®9270 1000 0000 0000 0000 00
EA 000 000 000 US

Priority Mail International®CP 000 000 000 US

Registered Mail™9208 8000 0000 0000 0000 00

Signature Confirmation™9202 1000 0000 0000 0000 00

Your tracking number can be found in the following places:
  • Your Post Office™ shipping receipt
  • Your sales receipt if you bought insurance at the Post Office™
  • Your email confirmation if you shipped from USPS.com
  • The shipping confirmation email you received from an online retailer
  • The bottom peel-off portion of your USPS Tracking® label

If a package qualifies for the USPS Delivery Instructions™ service, you can tell USPS where to leave a package at your address, send it to a different address, or send it to your Post Office.

Click Change Delivery Instructions on the tracking results page to leave your request. If you do not see the Change Delivery Instructions link, your package is not eligible for the Delivery Instructions service.

No “Delivery Instructions” Link

There are several reasons a package may not be eligible for Delivery Instructions.

Ineligible packages may have:

  • Already left the Post Office for delivery
  • A Hold Mail request
  • A Forward Mail request
  • A military (APO/FPO) or DPO address
  • An international sender
  • A Delivery Signature request
  • A Collect on Delivery (COD) request
  • An active USPS Package Intercept® order
  • Insurance for $500 or more

Can't find what you're looking for ?

Go to our FAQs section to find answers to your tracking questions.

Delivered

What It Means: The package has been delivered with a recorded date, time and delivery location. If your package shows a delivered status but you can’t find it, your carrier may have placed it in a safer location. Please check:

  • Garage
  • With others in your household
  • Mailbox – Packages may come separately from your regular mail; check again later in the day
  • Porch
  • Areas protected from weather
  • Areas out of street view, such as under a mat or near a back entrance
  • Exterior doors and any locations where the package could be placed

If you have a multi-unit community mailbox and there is a key in your regular mail compartment, your package is in a parcel locker. Check the key tag for the corresponding locker number and open that locker. If you live in an apartment/condo, contact your building’s management office to see if the package was left with them.

What You Can Do: If you still can’t find your package and it has been over 24 hours since the ‘delivered’ status, use your tracking number and submit a service request to your local Post Office™.

In TransitArrived at USPS FacilityDeparted USPS Facility

What It Means: The package is currently being processed or transported to your delivering Post Office™. These types of tracking scans may appear multiple times from the same facility and/or on different days as it is traveling.

What You Can Do: The package is on its way and we are working to get it to you as soon as possible. Please sign up to receive text or email tracking updates to follow the package on its journey. Additional tracking information will display when the package arrives at unit and is out for delivery.

Out for Delivery

What It Means: The package has been prepared for delivery at your local Post Office™ and will be delivered by a carrier today. Not all packages are delivered by the same carrier who delivers your regular mail and may arrive at a different time or later in the day.

What You Can Do: Please sign up to receive text or email tracking updates to follow the package on its journey. If the package hasn’t been delivered within 24 hours of this status, use your tracking number and submit a service request to your local Post Office™.

Arrived, Departed or Picked Up by Shipping Partner Facility, USPS Awaiting ItemOn its Way to USPS

What It Means: USPS does not have possession of the package. Your package was picked up by a shipping partner or arrived at or departed their facility, and they will be transferring it to USPS for processing and delivery.

What You Can Do: Please contact the shipper if you have questions about the status. The package is on its way, but we do not yet have it. Please sign up to receive text or email tracking updates to follow the package on its journey. Additional tracking information will display and a delivery date will be provided when USPS receives the package.

Back to top icon

Insufficient AddressNo Such Number

What It Means: The package is being returned to the sender. Some part of the delivery address is missing, incomplete, or incorrect and the package can’t be delivered.

What You Can Do: When the sender receives the returned package, confirm that the delivery address is correct and that it is written completely and legibly on the package or label. The sender will need to reship the item with new postage. Please sign up to receive text or email tracking updates to follow the package on its journey.

No Access to Delivery Location

What It Means: Your carrier could not get to your mailbox, porch, garage, etc. Common reasons are: a vehicle blocking your mailbox, loose dog or other animal interference, address is in a gated community or locked building we could not get into, public utility work, or emergency responders.

What You Can Do: No action is needed at this time. We will automatically reattempt delivery the next business day. Check the area for anything that might block delivery access to your home or mailbox. Please sign up to receive text or email tracking updates to follow the package on its journey. If it’s been more than 24 hours since the No Access status, use your tracking number and submit a service request to your local Post Office™.

Notice Left (No Authorized Recipient Available)

What It Means: The package requires a signature and no one was available to sign for it. The carrier left a PS Form 3849 Redelivery Notice. There will be no automatic second delivery attempt.

What You Can Do: You have three options:

  • Schedule a Redelivery for a date when someone will be at home to sign for it; use the package’s tracking number or the barcode number on the Redelivery notice. If delivery to a USPS® Smart Locker is available, it will be indicated on the Redelivery notice.
  • Pick it up from the Post Office listed on the notice. An authorized agent can pick it up for you. You must show valid photo ID.
  • Request the package to be returned to sender using the Redelivery application.

If you don’t claim the package within the time limit, we will return it to the sender.

Available for Pickup

What It Means: The package cannot be delivered. It is available for pickup by you or your authorized agent at your local Post Office™ during business hours. A redelivery cannot be scheduled for this package. Use Postal Locator to find your local Post Office.

What You Can Do: Pick up your package from your local Post Office™ beginning the next business day or request the package to be returned to sender. If picking up, you must show valid photo ID. If you don’t claim the package within the time limit, we will return it to the sender.

Back to top icon

Shipping Label Created, USPS Awaiting ItemPre-Shipment, USPS Awaiting Item

What It Means: A shipping label has been created with a USPS Tracking® number. The package has not yet been given to USPS. When the package is received, it will be processed and transported to your delivering Post Office™ and a delivery date will be provided.

What You Can Do: Please contact the shipper with any questions. Please sign up to receive text or email tracking updates to follow the package on its journey.

Arrived at Post Office

What It Means: The package has arrived at your Post Office and is being prepared for delivery. The package should arrive today or the next postal business day.

What You Can Do: Please sign up to receive text or email tracking updates to follow the package on its journey. If there has been no change in tracking status within 24 hours of arriving at your local Post Office™ AND no delivery has occurred, use your tracking number and submit a service request to your local Post Office™.

USPS in Possession of Item

What It Means: USPS has received or picked up the package and will begin processing for transport to your delivering Post Office. It is on its way.

What You Can Do: No action is needed at this time. The package is on its way and we are working to get it to you as soon as possible. Please sign up to receive text or email tracking updates to follow the package on its journey. Additional tracking information will display when the package arrives at unit and is out for delivery.

ForwardedForwarded Processed

What It Means: The package is being forwarded to a different address. This is due to a change of address request or because the package is at the wrong Post Office for delivery.

What You Can Do: The package is on its way and we are working to get it to you as soon as possible. Please sign up to receive text or email tracking updates to follow the package on its journey.

Back to top icon

Redelivery ScheduledReminder to Schedule Redelivery of your Item

What It Means: A redelivery was scheduled, or you have received a reminder to schedule a redelivery before the package is returned to the sender.

What You Can Do: Please sign up to receive text or email tracking updates to follow the package on its journey.

If you have not yet scheduled a redelivery:

  • Schedule a Redelivery using the package’s tracking number or the barcode number on the PS Form 3849 Redelivery Notice. If delivery to a USPS® Smart Locker is available, it will be indicated on the Redelivery notice.
  • Pick it up from the Post Office listed on the notice. An authorized agent can pick it up for you. You must show valid photo ID.
  • Request the package to be returned to sender using the Redelivery application.

If you don’t claim the package within the time limit, we will return it to the sender.

Delivery Status Not UpdatedAwaiting Delivery Scan

What It Means: A Delivered status was not recorded within 18 hours of an Out for Delivery status and we now anticipate delivery of your package on the next business day.

What You Can Do: If it has been over 24 hours since this status, use your tracking number and submit a service request to your local Post Office™.

Notice Left (No Secure Location Available)

What It Means: The carrier did not see a secure place to leave the package and returned it to the Post Office. There will be no automatic second delivery attempt for the package.

What You Can Do: You have three options:

  • Schedule a Redelivery for a date when someone will be at home to sign for it; use the package’s tracking number or the barcode number on the PS Form 3849 Redelivery Notice. If delivery to a USPS® Smart Locker is available, it will be indicated on the Redelivery notice.
  • Pick it up from the Post Office listed on the notice. A authorized agent can pick it up for you. You must show valid photo ID.
  • Request the package to be returned to sender using the Redelivery application.

If you don’t claim the package within the time limit, we will return it to the sender.

Held at Post Office, At Customer Request

What It Means: The package is being held at your local Post Office. This is due to a USPS Hold Mail® request, Hold for Pickup request or USPS Delivery Instructions® request. A redelivery cannot be scheduled for this package.

What You Can Do:

  • Packages held as part of a valid USPS Hold Mail® request will be handled according to the instructions in the request (carrier delivery or customer pickup).
  • If there is no USPS Hold Mail request for your address, you must pick up your package from your local Post Office™. Use Postal Locator to find your local Post Office. You must show valid photo ID. If you don’t claim the package within the time limit, we will return it to the sender.

If you did not make a request, use your tracking number and submit a service request to your local Post Office™.

Back to top icon

Shipment Received, Package Acceptance Pending

What It Means: A postal facility has received a container or pallet of multiple packages, but processing has not started. Once the container is opened, each individual package will receive a scan indicating postal acceptance.

What You Can Do: The package is on its way and we are working to get this to you as soon as possible. Please sign up to receive text or email tracking updates to follow the package on its journey. Additional tracking information will display when the package arrives at unit and is out for delivery.